Regulatory Statement

Premier Equity Release Ltd is Authorised and Regulated by the Financial Conduct Authority. Financial Services Register Number: 796334.

Premier Equity Release
119 High Street,
Needham Market,
Suffolk IP6 8DQ

Telephone: 01449 708 479

You should use the information provided on this page to decide whether our services are right for you.

1. Whose Equity Release products do we offer?

We offer a comprehensive range of equity release products from across the market.

2. Which service(s) do we offer?

We offer an ‘advised’ sales service. This means we will provide advice and make a recommendation for you after we have assessed your specific needs and circumstances.

3. What will you have to pay us for this service?

A flat fee of between £695 and £995 will be payable upon completion of your mortgage. The actual fee will be determined at the initial discussion depending on the complexity of the case.

We will also be paid commission which we will retain.

We will tell you how much the total fee will be before you apply for an equity release product, but you may ask for this information earlier.

You will receive a Key Facts Illustration/ESIS (European Standardised Information Sheet) when considering a particular equity release product, which will tell you about any fees relating to it.

You also have the right to request an illustration/ESIS for any equity release product we offer.

4. Refund of fees

No refund will be made of any fees paid.

5. Who regulates us?

We are authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 796334.

Our permitted business is advising and arranging regulated equity release transactions.

You can check this on the Financial Services Register by visiting the FCA’s website or by contacting the FCA on 0800 111 6768 (freephone) from 8am and 6pm Monday to Friday (except public holidays), and 9am to 1pm Saturdays.

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:

In writing: Gordon Funnell, Needham Mortgage Centre Ltd, 22-24 High Street, Needham Market, Suffolk, IP6 8AP.


By phone: 01449 708 479

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Equity release advising and arranging is covered up to a maximum of £50,000.

Further information about the compensation scheme arrangements is available from the FSCS.